Can I place my order by phone?
What payment methods do you accept?
Why is my shipping price showing as $1000 in my shopping cart?
Why does my credit card bill say the charge came from Your Office Stop?
Are your designs copyrighted?
Can an item be returned?
Any returns coming in that were ordered more than 30 days prior will be refused when the carrier tries to deliver to us and returned back to you at your expense, or we may optionally, at our discretion, accept the return, but with a 25% restocking fee, due to the late return date. So, please think carefully about the amounts of paper that will be needed for your project, prior to ordering, to avoid unnecessary returns.
An RMA is not needed on our paper products, however it is required for our electronics (laminating machines, paper folders, etc).
Please contact us to get an RMA number for electronics. Unopened paper product returns can just be sent back to us, along with a copy of your original order, to:
Your Office Stop, Attn: Returns, 10387 Ventura Drive, Spring Hill, FL 34608
To prevent damage in transit, please use care when repackaging your product for return. Make certain the products have sufficient padding all around. Your Paper Stop will not be responsible for return products received damaged or not delivered. We do not recommend shipping in envelopes, even padded ones. We strongly suggest insuring your package and shipping by a carrier that can track and confirm delivery.
We will not accept COD returns. Original and return shipping costs are not refundable. Refunds will be issued to the original payment method used.